Personal / Inbox Management
Open your inbox to a list, not a swamp.
A dedicated assistant triages your inbox each morning, drafts the replies you keep meaning to send, and shuts down the noise. You read what matters. The rest is already handled.
Forget inbox zero. The goal is an inbox you can open without flinching. Your assistant reads everything first, sorts what’s actually for you, drafts the responses that have been sitting for two weeks, and unsubscribes you from the stuff that’s only there because you bought one tea sampler in 2019.
Confidentiality is built in. Access is scoped, logged, and revocable. When you stop, access ends.
What we handle
The work your assistant takes off your plate.
- Daily triage with a short summary so you know what’s actually waiting (no surprises, no scroll-of-doom)
- Drafted replies in your voice, ready for you to skim, edit, and send (or send straight on your behalf, if you trust us with that thread)
- Unsubscribe sweeps and rules to keep newsletters, promos, and bot mail out of the main view
- Follow-ups on the threads you forgot, the contractors who ghosted, the friend who needs a reply you’ve been avoiding
- Filters, labels, and folders set up so the system holds together after we leave (or stays running because we’re still on it)
Top 0.1%
Of applicants accepted onto our team. Multi-stage screening, real work as the audition, references called.
100%
Identity-verified and criminal-background-checked. Access scoped to what the work requires, logged, revocable.
2-3 days
Typical match time from intake call. The same dedicated person, every week after.
Questions
Still circling?
Do I have to give you my password?
No. We use delegated access (Gmail, Outlook, Google Workspace), which means your assistant logs in as themselves and sees your mail through scoped permissions you control. You revoke access in one click.
How will my assistant know what’s important?
The first week is a calibration. You flag what matters and what doesn’t, and your account manager turns that into rules. By week three, your assistant gets it right the first time on most threads.
Can they reply on my behalf?
Only on the categories you authorize. Some clients have us send everything. Others want every reply queued for review. Most land in between, and the line moves as trust builds.
Is this safe for sensitive work, like legal or financial threads?
Every assistant is identity-verified, background-checked, and bound by confidentiality. Sensitive threads can be auto-skipped from triage and routed straight to you.
What if I don’t click with my assistant?
Tell your account manager. We rematch. No drama.
Your account manager
A dedicated account manager. The person you actually talk to.
Every account has its own account manager, separate from your dedicated assistant. They run the kickoff, own the match, and are the person you reach if something needs to be rematched, escalated, or just sanity-checked. Every assignment has a quality bar. You aren’t the one chasing it.
Same person, every week. No round-robin queue. No swapping out the contact after onboarding. The match you meet on day one is the match running the work on day two hundred.
From people who hired one of us
They came back for the next year.
“It is really nice having a dedicated assistant and my assistant has exceeded my expectations. They’ve saved me a lot of time dealing with a variety of tasks: canceling and scheduling appointments, booking work trips, researching.”
Roy · OkayRelax client · August 2018
“She checks in about details and keeps me on task, which is quite a tall order. My ADHD makes it impossible to keep up on all my adulting without it.”
Erin Jones · OkayRelax client · Trustpilot, August 2023
The quickest path
Book a 30-minute discovery call.
Talk to a real person first. Bring what’s on your plate, the tools you’re already using, and where it’s breaking. You leave with a scope, a price, and the name of your match, or the honest answer that this isn’t a fit.
No sales pressure. We say if it’s not a fit.
Prefer to write it out
Send the details. One business day to reply.
Drop the basics. We come back inside one business day with a match and a scope.
Reply within one business day · Your details stay private · No sales pressure
Stop opening your inbox alone.
Top 0.1% accepted. Matched within days. Your account manager is waiting.