Business service
Your inbox and calendar, finally run by one person.
A vetted business assistant triages your email, drafts the replies you’d write, defends your calendar, and preps you for every meeting before it starts. You stop being your own scheduler.
Free. About 20 minutes.
Most days, your first hour is the worst hour. You open the laptop, see 87 unread, scan for the 3 that actually need you, and 40 minutes later you’re still inside the inbox instead of doing the work that put it there.
Your dedicated assistant runs the front of the funnel. They sort the inbox before you log in, flag the few things that need a human decision from you, draft replies on the rest in your voice, hold and prep your calendar, and keep the response-time clock honest. You walk into the day already triaged.
What we handle
The work your assistant takes off your inbox.
- Email triage with a “for you” pile. Inbox sorted before 9am. Anything that genuinely needs you lands in a labeled “decisions” folder with a one-line summary. Everything else is handled, filed, or drafted.
- Reply drafting in your voice. Routine replies, intro responses, scheduling back-and-forth, vendor follow-ups. Drafted in your tone, parked in your drafts folder, ready for a one-click send or sent under your authorization rules.
- Unsubscribe and noise sweeps. A weekly pass on the newsletters, alerts, and dead vendor threads cluttering your inbox. We unsubscribe, archive, and write filter rules so the noise stops coming back.
- Calendar holds and meeting prep. Focus blocks defended, conflicts resolved, prep docs and a one-page brief delivered the night before every meeting. Travel, dial-in, attendee context, agenda. You walk in ready.
- Response-time SLAs you can actually keep. We agree on what gets a same-day reply, what gets a 24-hour reply, and what gets a “we received this, here’s when” auto-acknowledgment. Then we hit those numbers, every week.
Top 0.1%
Of applicants accepted onto our team. Multi-stage screening, real work as the audition, references called.
Checked
Identity-verified and background-checked. You choose what access to give, and you can remove it any time.
Days
From intake call to your match. One dedicated assistant after that.
How it works
From discovery to matched, in days.
A managed service, not a marketplace. Six steps, and the longest one is the call.
01
Share what’s on your plate.
Book a 20-minute discovery call. We walk through your work, your priorities, and what you want to hand off first. This helps us find the right plan for you.
02
Kick off with your account manager.
Once you’re subscribed, your dedicated account manager gets on a call with just you. This is where we go deeper: your personality, your workflows, how you think, how you communicate, and exactly how you like work done. Everything we need to find the right fit.
03
Matched.
Based on your kickoff, we select the professional whose background, working style, and experience align with yours. If something feels off, you can ask for a rematch. No drama.
04
Get introduced.
Your assistant introduces themselves and you take it from there. Schedule a call, hop on a Zoom, or just start working. There’s no forced process, just a real introduction on your terms.
05
Get integrated.
Share access, fill out your notes, drop in your first tasks. Your assistant gets to work. Your account manager stays close.
06
Find your rhythm.
Daily handoffs. Weekly check-ins. Your account manager keeps things moving so nothing falls through the cracks.
Questions
Still circling?
Will my assistant actually send email as me, or just draft?
Your call. Most clients start with drafts-only for week one so they can spot-check tone, then graduate the obvious categories (scheduling, intro replies, vendor follow-ups) to send-without-asking. The high-stakes pile stays in drafts forever if that’s what you want.
What email and calendar tools do you work with?
Gmail, Google Workspace, Outlook, Microsoft 365, Superhuman, Hey, Front, Missive. Calendly, SavvyCal, Cal.com, Reclaim, Motion. We work inside the tools you already use. We don’t migrate you off what’s working.
How do you learn my voice?
Week one your assistant reads the last 90 days of your sent folder, builds a one-page voice doc (phrases you use, things you don’t say, sign-offs, when you go formal versus loose), and runs the first batch of drafts past you. By week three the drafts read like you wrote them.
What about confidentiality? My inbox is sensitive.
Assistants are identity-verified and background-checked. You choose what access to give, and you can remove it any time. If there’s something you don’t want them to see, keep it out of the inbox and calendars you share.
I’ve been burned by VAs before.
You get a dedicated assistant, matched deliberately. Your account manager runs the account. Nothing sits without an owner.
What if I don’t click with them?
Tell your account manager. You can ask for a rematch. No drama.
Your account manager
A dedicated account manager. The person you actually talk to.
Every account has its own account manager, separate from your dedicated assistant. They run the kickoff, own the match, and are the person you reach if something needs to be rematched, escalated, or just sanity-checked. Every assignment has a quality bar. You aren’t the one chasing it.
One dedicated match. If your assistant ever needs to change, we run the handover.
From clients
Real reviewers. Real names. Real dates.
“They’ve saved me a lot of time dealing with a variety of tasks: canceling and scheduling appointments, booking work trips and vacations, researching, etc. It is really nice having a dedicated assistant and my assistant Anas has exceeded my expectations!”
Roy · OkayRelax client · review on VirtualAssistantAssistant.com, August 2018
“It’s like having someone in the office who already knows how you like your tasks done. No wasting time describing each task to a new person each day.”
Vonnah Bagner · OkayRelax client · Trustpilot, September 2024
The quickest path
Book a 20-minute discovery call.
Talk to a real person first. Bring what’s on your plate, the tools you’re already using, and where it’s breaking. You leave with a scope, a price, and the name of your match, or the honest answer that this isn’t a fit.
Free. About 20 minutes.
No sales pressure. We say if it’s not a fit.
Prefer to write it out
Send the details. We typically reply within one business day.
Drop the basics. We typically reply within one business day with a match and a scope.
Typically replies within one business day · No sales pressure
Get your first hour back.
A seasoned professional, matched in days, running your inbox and calendar by the end of week one.
Free. About 20 minutes.