Consumer Health Data Privacy Policy

This Consumer Health Data Privacy Policy is published by OkayRelax LLC (“OkayRelax,” “we,” “us“) for consumers in Washington and Nevada. It covers “consumer health data” as Washington’s My Health My Data Act (RCW 19.373) and Nevada law (NRS Chapter 603A) define it. Our Privacy Policy covers everything else.

1. What we collect and why

We may collect these categories of consumer health data:

• Information you choose to tell us that may reveal a health condition, such as a mention of ADHD in a form, an email, a call or a task request; and
• The fact that you used a form or booked a call from one of our pages about ADHD support, where that could suggest a health condition.

We use it to answer your request, set up and provide the service you asked for, match you with an assistant, and run your account. If we want to use it for another purpose, we ask for your consent first.

2. Where it comes from

From you; from someone acting for you, such as a family member who signs you up or pays for your plan; and from your assistant and account manager as they provide the service.

3. Who we share it with

We may share the categories in section 1 with:

• Your assistant and account manager, to provide the service;
• Service providers that process it for us, such as our customer records, email and messaging, scheduling, team chat and website hosting providers; and
• Others where the law requires or allows it, such as to comply with legal process or to protect our rights.

No affiliates of ours receive it. We don’t knowingly allow third parties to collect consumer health data about you over time and across different websites or online services.

4. Your rights

You may ask us to confirm whether we collect, share or sell your consumer health data; to see it, along with a list of the third parties and affiliates we shared it with or sold it to and a way to contact them; to review or correct it; to delete it; or to withdraw a consent you gave. Washington law also lets you ask us to delete it from the service providers we shared it with.

To make a request, email [email protected] with “Health data request” in the subject. We may ask for information to confirm the request comes from you. If we turn down your request, you may appeal by replying to our answer. We may keep information where the law allows.

5. Changes

We may change this policy. We post changes on this page with a new effective date, and ask for your consent first where the law requires it.