For dance studio owners
Teach the class. We’ll answer the parents.
A dedicated assistant works in your Studio Pro account and your CRM. Parent messages, trial follow-ups, tuition reminders and costume orders get handled while you’re on the floor, for every program from preschool to competition team.
Free. About 20 minutes.
- Month to month
- You set their Studio Pro role
- Rematch if it isn’t a fit
You: teaching until 9 pm
Tue 6:21 PM · Rec parent · Studio email
Hi! Can Maya move from Thursday to the Saturday combo class?
Wed 9:40 AM · Your assistant
Yes! She’s in Saturday 9:30 Ballet/Tap from this week. Same tuition, and her teacher knows she’s coming.
Example message
Every week
Your week, already handed off
Parent messages, new families, tuition, costumes and class changes. Here’s how a normal week can look once it’s off your desk.
Mon
New families
Saturday trial families followed up
Tuition
Two failed autopays chased politely
Tue
Class changes
Thursday to Saturday switch made
Messages
Parent inbox cleared
Wed
Costumes
Size reminders sent to families still missing
Class changes
Waitlist spot offered in Hip Hop 1
Thu
Messages
Snow-day closure sent to every family
New families
Three inquiries logged in your CRM
Fri
Costumes
Comp team order placed
Tuition
Late balances followed up
Sat
Messages
Weekend inbox answered
Fri 10:00 AM · Costume deadline
Final reminder sent to the families still missing sizes, and the order list updated.
You: didn’t chase anyone.
Example week, not customer data.
And every season’s list on top
Busy month? Your account manager can add hours for that month only, or you can move up a plan for the season and back down after.
- Aug
- Sep
- Oct
- Nov
- Dec
- Jan
- Feb
- Mar
- Apr
- May
- Jun
- Jul
Aug to Sep
New families
- Trial classes booked
- Every trial followed up
- New families set up
Oct to Dec
Costumes
- Sizes collected per routine
- Orders placed
- Holiday closures sent
Jan to Mar
Competition season
- Schedules and fees
- Rehearsal changes
- Travel details
Apr to Jun
The recital
- Tickets and rehearsals
- Photo day
- Re-enrollment
Every program
Each program has its own parents, and its own rules
Your assistant keeps notes on each program’s policies and how you write to those families, so every answer sounds like your studio. Pick a program.
Preschool parent · Studio email
Hi, Ava starts Saturday. What should she wear, and can I stay and watch?
Your assistant
Illustrative example, not a real family.
Example notes · Preschool & combo
- Dress code: black leotard, pink tights
- Parents wait in the lobby
- Tone: warm, first names
- Makeup class: any same-level class that month
Studio Pro · Users · Your assistant
Role: Super User
- Classes and familiesCan see
- Student and parent balancesCan see
- ReportsHidden
- Staff pay ratesHidden
- System settingsHidden
Example. Want them to handle families but not money? A Normal user can’t see tuition, balances or reports.
Your match
One assistant who gets to know your studio
You stay in control
Easy to try, easy to walk away from
01
Month to month
No long-term contract. Cancel online from My Account with 30 days’ notice.
02
Rematch if it isn’t right
Your account manager matches you with someone new.
03
You control access
Pick their Studio Pro role. By default, a Normal or Super User can’t see your reports, staff pay rates or system settings.
04
Nothing starts until you say so
The first call is free, and no card is needed.
Every assistant is identity-verified and background-checked. Assistants on our team have worked in Studio Pro. Yours starts with our Studio Pro notes, then learns your classes, tuition rules and how you write to families.
The alternative
A front desk hire, or an assistant?
| Topic | Part-time front desk hire | OkayRelax assistant |
|---|---|---|
| Finding someone | You post, interview and onboard. | Matched with an assistant in your time zone. |
| Learning the software | You teach them your software. | Starts with our Studio Pro notes. |
| If it isn’t working | You start hiring again. | Your account manager rematches you. |
| Busy season | Overtime or a second hire. | Add hours for that month, then scale back. |
| Cost | An hourly wage, plus payroll taxes and your time managing it. | $499 a month for 30 hours, or $649 for 40. Month to month. |
How it starts
From call to first handoff
1
This week
Book a free call
A senior on our team asks about your studio and software, and tells you which plan fits.
Free. About 20 minutes.
2
Next
Get matched
An assistant in your time zone. Not the right fit? We rematch you.
3
Day one
Give access
Add them as a Studio Pro user with the role you pick.
4
Week one
Hand off the first list
Start with what’s on your desk this week.
Pricing
One assistant, set hours each month
Month to month, no long-term contract. Cancel online from My Account with 30 days’ notice.
Peace of Mind
Fits if the main load is parent messages and follow-ups.
$499 a month
30 hours a month, about 7 a week
- Inbox, calendar and scheduling
- Research, follow-ups and admin
- Regular CRM updates
The plan with full CRM management
Zen Delegation
Fits if you also want your CRM and trial pipeline run for you.
$649 a month
40 hours a month, about 9 a week
- Everything in Peace of Mind
- Full CRM management and customer outreach
- Standing meetings
Recital monthAdd hours for one month, or move up for the season.
Annual billing saves $960 a year on Peace of Mind and $1,200 on Zen Delegation.
Will my assistant reply to parents right away?
Not around the clock. Your plan includes set hours each month, about 7 a week on Peace of Mind or 9 on Zen Delegation. Your assistant works through your inbox during those hours, in your time zone. On your free call we’ll talk through how to spread them across your week.
Which plan should I start with?
Start with what you want to hand off, not how big your studio is. If it’s mainly parent messages and follow-ups, start with Peace of Mind. If you also want your CRM and trial pipeline run for you, choose Zen Delegation.
What happens in my busiest months?
Your account manager can add hours for that month only, or you can move up a plan for the season and back down after.
What can my assistant see in Studio Pro?
Only what the role you give them allows. A Super User can work with families and balances but can’t see reports, total company tuition, staff pay rates or system settings. A Normal user sees less: no tuition, balances or reports, and no studio emails. You can change what each role sees in User Role Settings, and Studio Pro Premier lets you set it person by person.
What if I don’t use Studio Pro?
Your assistant works in the tools you already use. Our team’s notes cover Studio Pro (formerly DanceStudio-Pro), so if your studio runs on something else, tell us on your free call.
What if my assistant isn’t the right fit?
Tell your account manager and they’ll match you with someone new.
How do I cancel?
Plans are month to month. Cancel online from My Account with 30 days’ notice.
Bring to your call
- Your season dates
- Your class list
- The software you use
Tell us about your studio’s busiest month
Book a free call. We’ll tell you which plan fits, and you decide from there. Nothing starts until you say so.
Free. About 20 minutes.
No card needed.