The people in the room
Two dentists, four hygienists, three front desks.
Most of us have been here at least four years. The front desk handles insurance verification, scheduling, and the calls about whether what’s happening at home is or isn’t an emergency.
The dentists
Dr. Chen and Dr. Reid.
Dr. Amelia Chen, DDS
Pediatric residency 2009. Joined the practice 2014. Speaks Mandarin and Spanish. Sees most patients ages 5 to 17.
Dr. Marcus Reid, DDS
Pediatric residency 2018. Joined 2020. Special-needs and medically-complex pediatric care. Sees most patients ages 0 to 6.
On-call rotation
Dr. Chen and Dr. Reid split after-hours coverage week-on-week-off. The on-call line reaches whichever is on that week.
Hygienists
Four people, four specialties.
We schedule each kid with the same hygienist over time when the calendar allows it. Names matter — your kid should know whose chair they’re sitting in.
| Name | Mostly sees |
|---|---|
| Lana Ortega, RDH | Ages 1 to 6, first-visit specialist, 9 yrs |
| Mariah Patel, RDH | Ages 7 to 17, sealant specialist, 11 yrs |
| Priya Singh, RDH | Anxious kids and special-needs visits, 7 yrs |
| Dev Khoury, RDH | Wednesday after-school block, 8 yrs |
Front desk
The people you’ll talk to first.
Maya, Sofia, and Tomás handle scheduling, insurance verification, and the call when you’re not sure if what’s happening at home counts as an emergency. Between them they speak English, Spanish, and Mandarin. Pick up rate is north of 95 percent during open hours.
Hands at work
Four hygienists, seven-plus years each.
Average tenure across the hygiene team is over nine years. Nobody on our hygiene staff is in their first job, and nobody learned the work on your kid. Gloves, masks, and tray setup follow the same protocol every visit — what changes is the conversation, kid by kid.