Service · Emergencies
Knocked out, chipped, or just won’t stop hurting.
If your kid lost a tooth, knocked one loose, or has pain that isn’t responding to ibuprofen, call us. We hold one slot a day for emergencies. Same day if it’s before 3pm. After-hours line routes to the on-call dentist.
Knocked-out permanent tooth
The 60-minute window.
A permanent tooth has the best chance of reattaching if it’s back in the socket within an hour. Pick it up by the crown, not the root. Rinse with milk if it’s dirty. Try to slot it back in. If you can’t, drop it in a glass of milk and call us on the way.
Pick it up by the crown
Never touch the root. Rinse with milk or saline. Don’t scrub.
Reinsert if you can
Push it gently back into the socket. The orientation matters less than the speed.
If not, store in milk
Whole milk if you have it. Saliva is fine too. Water is the worst option.
Call us, get in the car
(555) 555-0124. The window matters. Don’t wait to see if the bleeding stops.
Triage at a glance
Call now, call tomorrow, or wait it out.
| What happened | What to do |
|---|---|
| Permanent tooth knocked out | Call now. Store in milk. 60-minute window. |
| Baby tooth knocked out | Don’t reinsert. Call us tomorrow to check the socket. |
| Chipped tooth, no pain | Call tomorrow. Save the fragment in milk if you can find it. |
| Persistent pain, wakes them at night | Call now. Pain like that usually means infection. |
| Bumped tooth, looks fine, no pain | Watch for color change over a week. Call if it darkens. |
Persistent pain
If ibuprofen doesn’t touch it in an hour.
Call us. Pain at that level usually means infection, and infection moves fast in kids. We can usually get you in same-day and start antibiotics if needed. Don’t wait through the weekend.
(555) 555-0124 routes to the on-call dentist between 5pm and 7am, and weekends. Leave a message with the kid’s name and the call-back number — Dr. Chen or Dr. Reid will call back within 30 minutes.
After 5pm
The line stays on, even when the lights don’t.
The office closes at 5, but the after-hours line routes straight to whichever dentist is on call that week. Knocked-out tooth, pain that won’t quit, a face that looks swollen — those are the calls we want at 9pm. Leave the kid’s name and the call-back number; you’ll hear back inside 30 minutes.